FAQs

Quick answers before you call.

Common questions about pool cleaning, repairs, equipment upgrades, leak detection, service areas, hours, and quotes.

What are your business hours?

Genesis Pools is open 7am–7pm, 7 days a week.

What areas do you serve?

We serve all of Mobile County, parts of Baldwin County including Fairhope, Daphne, and the Foley area, Dauphin Island, Jackson County Mississippi, and Harrison County Mississippi.

Do you list fixed prices?

No. Every pool, repair, and equipment situation is different, so Genesis Pools provides free quotes based on the actual work needed.

Can you diagnose difficult repair problems?

Yes. We focus on diagnosis first, especially when symptoms are inconsistent, previous fixes did not hold, or equipment is not performing as expected.

How do you find pool leaks?

We use a systematic process that starts with common leak points and least-invasive checks, then may include dye testing, plumbing pressure tests, and acoustic technology.

How do I schedule service?

Call or text (251) 348-8838 and describe what you need help with.